---
title: "Creating a room account"
canonical: "https://docs.cuesystem.com/space/MESSG/216793096/Creating%20a%20room%20account"
format: markdown
---
1. Turn on the Exchange Management Console and log in under your administrator account.
2. Go to item "Recipient Configuration - Mailbox".
3. Using the right-click, open the context menu and select "New Mailbox".
4. Select "Room Mailbox" and click "Next".
  
5. On the next screen select "New user" and click "Next".
  
6. Here enter the room name (e.g. "Demo Room"). Select the organizational unit (OU) in which you want to save the room account (e.g. "contoso.local"). Then enter the logon<span style="color: #ffc400"> </span>name of the room account, e.g. "demoroom". Note down the complete User Logon Name / User Principal Name (e.g. demoroom@contoso.local). You will later need this name in setting touchONE panels (see Room email). Continue by tapping "Next".  
**It is strongly recommended that the user logon name be no longer than 20 characters.**
  
7. Enter an alias for room account, e.g. "demoroom", and click"Next".
  
8. Now the mailbox of the room account is prepared and you can create it by tapping "New".
9. If the room account has been created successfully, you will see the following screen. You can end the setup by tapping “Finish“.
  Note: Creating an account may take some time.
10. Now it is necessary to set access rights and other account properties by means of Exchange Management Shell. Start the Exchange Management Shell as administrator (“Run as administrator”) and log in under your admin account. Exchange Management Shell is usually started using a remote connection of the Exchange Server desktop (RDP-connection, Remote Desktop Protocol).  In the following command, lines replace the expression <RESOURCEMAILBOX> with the room account (e.g. "demoroom"). Similarly, replace <SERVICEMAILBOX> with the service account (e.g. "touchone").
11. By the first command set the room account so that it automatically accepts all meeting requests as long as they do not collide with other meetings:   
▪ `Set-CalendarProcessing -Identity <RESOURCEMAILBOX> -AutomateProcessing AutoAccept `  
▪ Example: `Set-CalendarProcessing -Identity „demoroom" -AutomateProcessing AutoAccept `
12. By the next command set the service account rights for reading and writing into the calendar of the room account:   
▪ `Add-MailBoxPermission -Identity <RESOURCEMAILBOX> -User <SERVICEMAILBOX> -AccessRights FullAccess `  
▪ Example: `Add-MailBoxPermission -Identity „demoroom" -User „touchone" -AccessRights FullAccess `
13. The following command will set the room account so that the actual subject of a meeting will be displayed in the “Subject” field, not its organizer:   
▪ `Set-CalendarProcessing -Identity <RESOURCEMAILBOX> -DeleteSubject $False -AddOrganizerToSubject $False`   
▪ Example: `Set-CalendarProcessing -Identity „demoroom" -DeleteSubject $False -AddOrganizerToSubject $False `
14. The following command will set the room account so that after canceling a meeting, it will be erased, not just marked as “Cancelled”:   
▪ `Set-CalendarProcessing -Identity <RESOURCEMAILBOX> -RemoveOldMeetingMessages $True `  
▪ Example: `Set-CalendarProcessing -Identity „demoroom" -RemoveOldMeetingMessages $True `
15. This command sets the room account in such a way that meetings that were called as private (and that are displayed as private on participants’ calendars) will also be displayed as private on the room calendar:   
▪ `Set-CalendarProcessing -Identity <RESOURCEMAILBOX> -RemovePrivateProperty $False `  
▪ Example: `Set-CalendarProcessing -Identity „demoroom" -RemovePrivateProperty $False`
16. You can verify the successfulness of the settings through this command.   
▪ `Get-CalendarProcessing -Identity <RESOURCEMAILBOX> | Format-List `  
▪ Example: `Get-CalendarProcessing -Identity „demoroom" | Format-List`
17. After you set all accounts use the following command to exit.   
▪ `exit `

Now the basic setting of the accounts is finished. You can continue by setting the touchONE units.