--- title: "CUE Calendar user management" canonical: "https://docs.cuesystem.com/space/TAM/1316093965/CUE%20Calendar%20user%20management" format: markdown --- > Macro (toc) This guide is used to successfully set up users in CUE Calendar and then use them in CUE Assist. ## Prerequisites - Installed CUE Solution [On-Premise](https://cue.atlassian.net/wiki/spaces/Dep) or [SaaS](https://cue.atlassian.net/wiki/spaces/TOSSAASD) - A certificate with CUE licenses uploaded in CUE Admin - Created [Connection agent](https://cue.atlassian.net/wiki/spaces/TAM/pages/243040257) for importing CUE Calendar resources and users ## How to add a new user ### Adding a new user to CUE Calendar 1. In CUE Admin, click the **Users** subsection in the **CUE Calendar** section. 2. On the List tab, click the :new: button. 3. Fill in the details of the new user (marked fields are mandatory). 4. Save by clicking the :save: button at the top right of the screen. You can enter any number of users in the same way. ### Batch editing of users The *Batch edit* tab allows multiple existing CUE Calendar users to be edited simultaneously and new users to be added. It functions as a spreadsheet-like editor, where data can be edited directly in individual cells or pasted from external sources, such as Excel. 1. In CUE Admin, click the **Users** subsection in the **CUE Calendar** section. 2. Switch to the *Batch edit* tab. 3. Use the :addrow: button to add rows one by one. In each row, enter the *Username*, *Firstname*, *Lastname*, and *Email* for the new user. This fields are required, and must be completed before saving. 4. Click the :generateid: button to automatically generate and populate the ID in the second column. 5. When pasting data from an external spreadsheet make sure the columns from *Username* to *Email* match the order used in Batch edit. Add one new row, select the cell in the *Username* column, and paste the data. Batch edit automatically creates additional rows for all pasted records. Then click the :generateid: xy button to generate any missing IDs. 6. Save by clicking the :save: button above the table. You can discard any unsaved changes and newly added rows by clicking the :reset: button. ### Synchronization of CUE Calendar with CUE Admin 1. In CUE Admin, click the **Connection agents** subsection in the **Connections** section. 2. On the Grid overview tab, tick the checkbox for the Communication Agent to import CUE Calendar resources and users and click the :synchronize: button at the top right of the screen. 3. Next, click the :synchnow: button in the pop-up window and close by clicking the cross at the top right of the window after the synchronization is successful. ### Importing a user into CUE Admin 1. In CUE Admin, click the **Users** subsection in the **User management** section. 2. Click the :newimportt: button. 3. On the Import tab, tick the checkbox for the selected user(s) and click the :save: button at the top right of the screen. The new user is thus imported into CUE Admin and ready for use in CUE Assist. ## How to edit a user in CUE Calendar 1. In CUE Admin, click the **Users** subsection in the **CUE Calendar** section. 2. For the selected user, click the :upravit1: button. 3. On the General tab, you can change user information as needed. > ℹ️ Each time you change one or more users, you need to synchronize CUE Calendar with CUE Admin as described in the "How to add a new user" section above. ## How to deactivate a user This procedure is used to temporarily or permanently deactivate a user. ### Deactivating an individual user 1. In CUE Admin, click the **Users** subsection in the **User management** section. 2. For the selected user, click the :upravit1: button. 3. On the Permissions tab, under Deactivate user, select **Range** from the drop-down menu, and then enter the start and end date of the deactivation (for temporary deactivation) or **Yes** (for permanent deactivation) and click the :save: button at the top right of the screen. ### Bulk deactivation of multiple users 1. In CUE Admin, click the **Users** subsection in the **User management** section. 2. Tick the checkbox for the selected user(s) and click the :edit2: button at the top left of the screen. 3. On the Permissions tab, under Deactivate user, select **Range** from the drop-down menu, and then enter the start and end date of the deactivation (for temporary deactivation) or **Yes** (for permanent deactivation) and click the :save: button at the top right of the screen. > ℹ️ For temporary bulk deactivation, the start and end date of deactivation for all affected users must be the same. ### Reactivation of deactivated user(s) If a user is permanently deactivated in CUE Admin, it is possible to reactivate the user using the above procedure. In this case, select **No** from the drop-down menu on the Permissions tab under Deactivate User. This procedure can also be used to activate multiple users. ## How to delete a user ### Deleting a user in CUE Admin 1. In CUE Admin, click the **Users** subsection in the **User management** section. 2. For the selected user, click the :smazat1: button and next click the :delete: button in the pop-up window to confirm the deletion. 3. For bulk deletion tick the checkbox for the selected users and click the :delete2: button and next click the :delete: button in the pop-up window to confirm the deletion. > ℹ️ The deleted user will not be able to log in to CUE Assist, but remains in CUE Calendar and can be re-imported into CUE Admin if necessary. ### Deleting a user in CUE Calendar 1. In CUE Admin, click the **Users** subsection in the **CUE Calendar** section. 2. For the selected user, click the :smazat1: button and next click the :delete: button in the pop-up window to confirm the deletion. 3. For bulk deletion tick the checkbox for the selected users and click the :delete2: button and next click the :delete: button in the pop-up window to confirm the deletion. ## How to create a service account Creating a service account is essential if you want to use the reservation panels. For more information see [Connection agent for units](https://cue.atlassian.net/wiki/spaces/TAM/pages/243171329). ### Creating a new service account in CUE Calendar 1. In CUE Admin, click the **Users** subsection in the **CUE Calendar** section. 2. On the List tab, click the :new: button. 3. Fill in the username and email and tick the Service account checkbox. 4. Fill in the password and save by clicking the :save: button at the top right of the screen. 5. Next, proceed as described above for creating a regular user.