---
title: "Users"
canonical: "https://docs.cuesystem.com/space/TAM/18579497/Users"
format: markdown
---
In this section, you will list users who can work with the reservation system if authorization is required and anonymous actions cannot be performed. Users can authenticate with a PIN or a NFC card for units with a NFC reader. The users are used in [https://cue.atlassian.net/wiki/spaces/TAM/pages/586940427](https://cue.atlassian.net/wiki/spaces/TAM/pages/586940427), 

[https://cue.atlassian.net/wiki/spaces/TAM/pages/18546759](https://cue.atlassian.net/wiki/spaces/TAM/pages/18546759) and [https://cue.atlassian.net/wiki/spaces/TAM/pages/441647707](https://cue.atlassian.net/wiki/spaces/TAM/pages/441647707)

Current CUE Admin allows you to

- add users manually, e.g. by copying from Active Directory or
- import users from the Active Directory server.

![image](media://eff47a12-1b13-4933-bce9-e1c06cc76aed)

#### Username

This column contains the usernames of the user accounts as set on the Exchange/Office 365/Google.

#### Display name

This column contains the display names of the users.

#### Email

This column contains the email addresses of the users.

#### Origin

This column contains the information about how users appeared in the system (Imported/Manual entry/touch-ONE assist).

#### Groups

This column contains the names of groups if users are members. The field is empty if a user is not a member of any group.

#### Role

This column contains the information about the users´ roles (Assist standard/Assist guest).

#### Sync

This column contains information about whether the synchronisation was succesful.

#### Origin connection agent

If the user was imported from Active Directory, the connection agent used to import is shown here. The field is empty if a user was entered manually.

#### Last updated from calendar

This column contains information about when the users´s data were last time updated.

#### Connection agent

This column contains the name of the connection agent. Applies only to Exchange, the server address from the CA is used to authenticate the user's login in CUE Assist.

#### PIN code

This column contains the information about whether the users have a PIN set.

#### NFC unique ID

This column contains the information about whether the users have a NFC unique ID set.

#### Given name

This column contains the given names of the users.

#### Surname

This column contains the surnames of the users.


## Edit user

![image](media://f17a4574-dc28-46e8-b472-2c9dba644746)

Click the button to edit the user. Here you can edit all the data that is entered when adding a new user.

#### GUID

Here is the unique user identifier in Active Directory. This value is read-only.

#### Enabled

This item means whether the user is allowed in Active Directory. This value is read-only.

Press the **Save** button to save the changes or press the **Cancel** button to close the window without saving.

## Refresh user

![image](media://cabf567e-300c-4327-beb4-0849443f9863)

Click the button to update user data from Active Directory.

![image](media://29951567-14e0-4451-b722-a25d57a8cc21)

#### <span style="color: #0747a6">State</span>

Here it is shown whether the data stored in Active Directory differs from the data stored in CUE Admin. To update the data from the Active Directory, check the checkbox in the first column and press **Refresh**, otherwise press **Cancel**.

## Send an email with PIN

![image](media://007e64e9-edd7-4bf0-8f85-fcf5f9b4146d)

Press the button to send the email with the PIN to the given user.

![image](media://afcf481a-bb0b-41d3-b851-ba96547335ec)

Confirm sending the email with the **Send PIN** button or press **Cancel**.

## Delete user

![image](media://14365a79-74a4-4250-81c9-d64c0198f5f4)

Click the button to delete the specific user. Tap **Delete** to confirm deleting the user or **Cancel** to leave a pop-up window without deleting.

## Refresh more users from Active Directory

![image](media://3c0e2145-c78f-43e1-abab-a371cb5ea516)

Select more users using checkboxes in the first column and then use the button to refresh all selected users from Active Directory. To update the data from the Active Directory for users you want to update, check the box in the first column and press **Refresh**, otherwise press **Cancel**.

## Send an email with a PIN to more users

![image](media://4fa178e3-df50-42fc-b606-508cce9703bc)

Select more users using checkboxes in the first column and then use the button to send an email with a PIN to all selected users. Confirm sending emails with the Send PIN button or press Cancel.

## Delete more users

![image](media://367e7bce-788e-4434-85dc-5313bc809ed6)

Select more users using checkboxes in the first column and then use them to delete all selected users. Tap Delete to confirm deleting users or Cancel to leave a pop-up window without deleting.