---
title: "Reservation suite behavior"
canonical: "https://docs.cuesystem.com/space/TOA/234193420/Reservation%20suite%20behavior"
format: markdown
---
<span style="color: #231f20">If</span> <span style="color: #231f20">you need</span> <span style="color: #231f20">to change</span> <span style="color: #231f20">the basic</span> <span style="color: #231f20">behavior common for</span> <span style="color: #231f20">the whole</span> <span style="color: #231f20">reservation suite,</span> <span style="color: #231f20">click on</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Basic Setup /**</span>** **<span style="color: #231f20">**Behaviour**</span><span style="color: #231f20">".</span>

![image](media://7aea338e-54cb-40d4-8f74-0d9a9f475a59)

- <span style="color: #231f20">The items "</span><span style="color: #231f20">**Minimum duration of meeting**</span><span style="color: #231f20">" and "</span><span style="color: #231f20">**Maximum duration of meeting**</span><span style="color: #231f20">" allow you to set the limits for reservations made</span> <span style="color: #231f20">through a panel. The maximal duration is limited to the midnight of the given day. The default setting for the minimum time is 15</span> <span style="color: #231f20">minutes</span> <span style="color: #231f20">and</span> <span style="color: #231f20">"None"</span> <span style="color: #231f20">for</span> <span style="color: #231f20">the</span> <span style="color: #231f20">maximum</span> <span style="color: #231f20">time.</span>
- <span style="color: #231f20">The</span> <span style="color: #231f20">item</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Maximum**</span>** **<span style="color: #231f20">**duration**</span>** **<span style="color: #231f20">**of**</span>** **<span style="color: #231f20">**extended**</span>** **<span style="color: #231f20">**meeting**</span><span style="color: #231f20">"</span> <span style="color: #231f20">allows</span> <span style="color: #231f20">you</span> <span style="color: #231f20">to</span> <span style="color: #231f20">limit</span> <span style="color: #231f20">the</span> <span style="color: #231f20">maximum</span> <span style="color: #231f20">length</span> <span style="color: #231f20">of meeting</span> <span style="color: #231f20">extended by</span> <span style="color: #231f20">means of the</span> <span style="color: #231f20">panel. The</span> <span style="color: #231f20">default value</span> <span style="color: #231f20">is "None", lasting</span> <span style="color: #231f20">until the</span> <span style="color: #231f20">end of the</span> <span style="color: #231f20">day at</span> <span style="color: #231f20">maximum.</span>
- <span style="color: #231f20">The "</span><span style="color: #231f20">**Mark as occupied before meeting starts**</span><span style="color: #231f20">" item allows you to set the time before the scheduled beginning of the meeting</span> <span style="color: #231f20">when</span> <span style="color: #231f20">the</span> <span style="color: #231f20">room</span> <span style="color: #231f20">will</span> <span style="color: #231f20">be</span> <span style="color: #231f20">marked</span> <span style="color: #231f20">red</span> <span style="color: #231f20">–</span> <span style="color: #231f20">i.e.</span> <span style="color: #231f20">occupied.</span> <span style="color: #231f20">For</span> <span style="color: #231f20">example,</span> <span style="color: #231f20">if</span> <span style="color: #231f20">this</span> <span style="color: #231f20">item</span> <span style="color: #231f20">is</span> <span style="color: #231f20">set</span> <span style="color: #231f20">to</span> <span style="color: #231f20">10</span> <span style="color: #231f20">minutes</span> <span style="color: #231f20">(as</span> <span style="color: #231f20">is</span> <span style="color: #231f20">the</span> <span style="color: #231f20">default</span> <span style="color: #231f20">setting)</span> <span style="color: #231f20">and</span> <span style="color: #231f20">the</span> <span style="color: #231f20">actual</span> <span style="color: #231f20">beginning of</span> <span style="color: #231f20">the meeting</span> <span style="color: #231f20">is at</span> <span style="color: #231f20">10:00, the</span> <span style="color: #231f20">room will</span> <span style="color: #231f20">be marked</span> <span style="color: #231f20">as occupied from</span> <span style="color: #231f20">09:50.</span>
- <span style="color: #231f20">In the field "</span><span style="color: #231f20">**Room occupancy indication**</span><span style="color: #231f20">" select how you wish room occupancy to be displayed on the panel if</span> <span style="color: #231f20">occupancy sensors are integrated with the reservation suite. Sensor data can also be used to automatically confirm</span> <span style="color: #231f20">and</span> <span style="color: #231f20">cancel</span> <span style="color: #231f20">meetings.</span> <span style="color: #231f20">Room</span> <span style="color: #231f20">occupancy</span> <span style="color: #231f20">sensors</span> <span style="color: #231f20">have</span> <span style="color: #231f20">to</span> <span style="color: #231f20">be</span> <span style="color: #231f20">joined</span> <span style="color: #231f20">to</span> <span style="color: #231f20">the</span> <span style="color: #231f20">controller</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">CUE</span> <span style="color: #231f20">control</span> <span style="color: #231f20">system</span> <span style="color: #231f20">and</span> <span style="color: #231f20">the ReservationSystemOccupancySensorIntegration applet has to be running in the controller program. Through this applet, the</span> <span style="color: #231f20">touchONE reservation system panels communicate with the controllers of the CUE control system, transferring data from room</span> <span style="color: #231f20">occupancy</span> <span style="color: #231f20">sensors.</span> <span style="color: #231f20">For</span> <span style="color: #231f20">more</span> <span style="color: #231f20">information</span> <span style="color: #231f20">on</span> <span style="color: #231f20">using</span> <span style="color: #231f20">the</span> <span style="color: #231f20">ReservationSystemOccupancySensorIntegration</span> <span style="color: #231f20">applet</span> <span style="color: #231f20">and</span> <span style="color: #231f20">joining</span> <span style="color: #231f20">the room</span> <span style="color: #231f20">occupancy</span> <span style="color: #231f20">sensors,</span> <span style="color: #231f20">see</span> <span style="color: #231f20">the</span> <span style="color: #231f20">Help</span> <span style="color: #231f20">section</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">integrated</span> <span style="color: #231f20">development</span> <span style="color: #231f20">environment</span> <span style="color: #231f20">Cue</span> <span style="color: #231f20">Visual</span> <span style="color: #231f20">Composer.</span> <span style="color: #231f20">You</span> <span style="color: #231f20">can</span> <span style="color: #231f20">also</span> <span style="color: #231f20">use</span> the <span style="color: #231f20">ready-made application</span> <span style="color: #231f20">touchONE-sensor-app</span> <span style="color: #231f20">installed in the</span> <span style="color: #231f20">controller.</span>  
<span style="color: #231f20">The</span> <span style="color: #231f20">following</span> <span style="color: #231f20">options</span> <span style="color: #231f20">are</span> <span style="color: #231f20">available:</span>

| **Green stripe** | **Red stripe** | **Orange area** |
| --- | --- | --- |
| ![image](media://3c9f87c7-13d1-4032-a7e9-712faa87067d) | ![image](media://be85718c-44e2-4bff-bfa3-65f7151c7222) | ![image](media://4168664e-1710-4a3b-950a-b4f16038ec28) |
| The absence of people is indicated by a green stripe. | The presence of people in the room is indicated by a vertical red stripe in the left part of the screen. | If a meeting has been planned according to the calendar but nobody is in the room, the color of the main screen will change from red to orange. |

- <span style="color: #231f20">In</span> <span style="color: #231f20">the</span> <span style="color: #231f20">field</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Cancelled**</span>** **<span style="color: #231f20">**meeting**</span>** **<span style="color: #231f20">**info**</span>** **<span style="color: #231f20">**email**</span>** **<span style="color: #231f20">**address**</span><span style="color: #231f20">"</span> <span style="color: #231f20">you</span> <span style="color: #231f20">can</span> <span style="color: #231f20">enter</span> <span style="color: #231f20">an</span> <span style="color: #231f20">email</span> <span style="color: #231f20">address</span> <span style="color: #231f20">for</span> <span style="color: #231f20">receiving</span> <span style="color: #231f20">information</span> <span style="color: #231f20">about</span> <span style="color: #231f20">automatically</span> <span style="color: #231f20">canceled</span> <span style="color: #231f20">meetings</span> <span style="color: #231f20">that</span> <span style="color: #231f20">have</span> <span style="color: #231f20">not</span> <span style="color: #231f20">been</span> <span style="color: #231f20">confirmed</span> <span style="color: #231f20">on</span> <span style="color: #231f20">the</span> <span style="color: #231f20">reservation</span> <span style="color: #231f20">system</span> <span style="color: #231f20">panel</span> <span style="color: #231f20">(see</span> <span style="color: #231f20">the</span> <span style="color: #231f20">chapter</span> <span style="color: #231f20">Setting</span> <span style="color: #231f20">up</span> <span style="color: #231f20">the</span> <span style="color: #231f20">confirmation</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">meetings).</span>
- <span style="color: #231f20">The</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Mask**</span>** **<span style="color: #231f20">**server**</span>** **<span style="color: #231f20">**failure**</span>** **<span style="color: #231f20">**for**</span><span style="color: #231f20">"</span> <span style="color: #231f20">item</span> <span style="color: #231f20">enables</span> <span style="color: #231f20">you</span> <span style="color: #231f20">to</span> <span style="color: #231f20">set</span> <span style="color: #231f20">the</span> <span style="color: #231f20">time</span> <span style="color: #231f20">for</span> <span style="color: #231f20">which</span> <span style="color: #231f20">there</span> <span style="color: #231f20">will</span> <span style="color: #231f20">be</span> <span style="color: #231f20">no</span> <span style="color: #231f20">error</span> <span style="color: #231f20">message</span> <span style="color: #231f20">shown</span> <span style="color: #231f20">on</span> <span style="color: #231f20">the</span> <span style="color: #231f20">panel</span> <span style="color: #231f20">in</span> <span style="color: #231f20">case of loss of communication with the server. It means that if the loss of communication period is shorter than the set time, no</span> <span style="color: #231f20">error message will be shown on the panel. In the course of such loss, the panel may not display up-to-date information. The</span> <span style="color: #231f20">default</span> <span style="color: #231f20">setting is 15 minutes.</span>
- <span style="color: #231f20">In</span> the <span style="color: #231f20">"</span><span style="color: #231f20">**Enable**</span>** **<span style="color: #231f20">**finding**</span>** **<span style="color: #231f20">**free**</span>** **<span style="color: #231f20">**rooms**</span><span style="color: #231f20">"</span> <span style="color: #231f20">item,</span> <span style="color: #231f20">you</span> <span style="color: #231f20">can</span> <span style="color: #231f20">set</span> <span style="color: #231f20">whether</span> <span style="color: #231f20">other</span> <span style="color: #231f20">free</span> <span style="color: #231f20">rooms</span> <span style="color: #231f20">can</span> <span style="color: #231f20">be</span> <span style="color: #231f20">searched</span> <span style="color: #231f20">through</span> <span style="color: #231f20">the</span> <span style="color: #231f20">reservation</span> <span style="color: #231f20">system</span> <span style="color: #231f20">panels,</span> <span style="color: #231f20">or</span> <span style="color: #231f20">you can only book the room for which the</span> <span style="color: #231f20">panel is intended.</span>
- <span style="color: #231f20">In</span> the <span style="color: #231f20">"</span><span style="color: #231f20">**Maximum**</span>** **<span style="color: #231f20">**advance**</span>** **<span style="color: #231f20">**reservation**</span><span style="color: #231f20">"</span> <span style="color: #231f20">item</span> <span style="color: #231f20">you</span> <span style="color: #231f20">can</span> <span style="color: #231f20">set</span> <span style="color: #231f20">how</span> <span style="color: #231f20">many</span> <span style="color: #231f20">days</span> <span style="color: #231f20">ahead</span> <span style="color: #231f20">you</span> <span style="color: #231f20">can</span> <span style="color: #231f20">make</span> <span style="color: #231f20">reservations</span> <span style="color: #231f20">using</span> <span style="color: #231f20">the</span> <span style="color: #231f20">panel.</span> <span style="color: #231f20">You</span> <span style="color: #231f20">can</span> <span style="color: #231f20">also</span> <span style="color: #231f20">select</span> <span style="color: #231f20">"Ad hoc</span> <span style="color: #231f20">meeting</span> <span style="color: #231f20">only", with</span> <span style="color: #231f20">this</span> <span style="color: #231f20">option you</span> <span style="color: #231f20">can</span> <span style="color: #231f20">only create</span> <span style="color: #231f20">instant meetings</span> <span style="color: #231f20">starting</span> <span style="color: #231f20">at the</span> <span style="color: #231f20">current</span> <span style="color: #231f20">time.</span>
- <span style="color: #231f20">Under</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Change**</span>** **<span style="color: #231f20">**of**</span>** **<span style="color: #231f20">**displayed**</span>** **<span style="color: #231f20">**organizer**</span><span style="color: #231f20">",</span> <span style="color: #231f20">you</span> <span style="color: #231f20">can</span> <span style="color: #231f20">set</span> <span style="color: #231f20">certain</span> <span style="color: #231f20">changes</span> <span style="color: #231f20">to</span> <span style="color: #231f20">the</span> <span style="color: #231f20">meeting</span> <span style="color: #231f20">organizer</span> <span style="color: #231f20">displayed</span> <span style="color: #231f20">on</span> <span style="color: #231f20">the</span> <span style="color: #231f20">panel.</span> <span style="color: #231f20">You</span> <span style="color: #231f20">have</span> <span style="color: #231f20">the</span> <span style="color: #231f20">following options:</span>
  - <span style="color: #231f20">"None"</span> <span style="color: #231f20">(default):</span> <span style="color: #231f20">The</span> <span style="color: #231f20">panel</span> <span style="color: #231f20">displays</span> <span style="color: #231f20">the</span> <span style="color: #231f20">meeting</span> <span style="color: #231f20">organizer</span> <span style="color: #231f20">as</span> <span style="color: #231f20">it</span> <span style="color: #231f20">is</span> <span style="color: #231f20">stored</span> <span style="color: #231f20">on</span> <span style="color: #231f20">the</span> <span style="color: #231f20">calendar</span> <span style="color: #231f20">server,</span> <span style="color: #231f20">and</span> <span style="color: #231f20">no</span> <span style="color: #231f20">change</span> <span style="color: #231f20">occurs.</span>
  - <span style="color: #231f20">"Replace</span> <span style="color: #231f20">room</span> <span style="color: #231f20">account</span> <span style="color: #231f20">with</span> <span style="color: #231f20">service</span> <span style="color: #231f20">account":</span> <span style="color: #231f20">In</span> <span style="color: #231f20">this</span> <span style="color: #231f20">case,</span> <span style="color: #231f20">if</span> <span style="color: #231f20">the</span> <span style="color: #231f20">meeting</span> <span style="color: #231f20">organizer</span> <span style="color: #231f20">is</span> <span style="color: #231f20">the</span> <span style="color: #231f20">account</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">given</span> <span style="color: #231f20">room</span> <span style="color: #231f20">(e.g.</span> <span style="color: #231f20">DEMO</span> <span style="color: #231f20">ROOM),</span> <span style="color: #231f20">the</span> <span style="color: #231f20">service account</span> is <span style="color: #231f20">used</span> <span style="color: #231f20">for</span> <span style="color: #231f20">the given</span> <span style="color: #231f20">room</span> <span style="color: #231f20">(e.g.</span> <span style="color: #231f20">TOUCHONE) will</span> <span style="color: #231f20">be</span> <span style="color: #231f20">displayed</span> <span style="color: #231f20">on the</span> <span style="color: #231f20">panel.</span>
  - <span style="color: #231f20">"Replace</span> <span style="color: #231f20">room</span> <span style="color: #231f20">account</span> <span style="color: #231f20">with</span> <span style="color: #231f20">text":</span> <span style="color: #231f20">In</span> <span style="color: #231f20">this</span> <span style="color: #231f20">case,</span> <span style="color: #231f20">if</span> <span style="color: #231f20">the</span> <span style="color: #231f20">meeting</span> <span style="color: #231f20">organizer</span> <span style="color: #231f20">is</span> <span style="color: #231f20">the</span> <span style="color: #231f20">account</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">given</span> <span style="color: #231f20">room</span> <span style="color: #231f20">(e.g. DEMO</span> <span style="color: #231f20">ROOM),</span> <span style="color: #231f20">the</span> <span style="color: #231f20">text</span> <span style="color: #231f20">set</span> <span style="color: #231f20">in</span> <span style="color: #231f20">"Text</span> <span style="color: #231f20">to</span> <span style="color: #231f20">use</span> <span style="color: #231f20">in</span> <span style="color: #231f20">replacing</span> <span style="color: #231f20">the</span> <span style="color: #231f20">displayed</span> <span style="color: #231f20">organizer"</span> <span style="color: #231f20">item</span> <span style="color: #231f20">(e.g.</span> <span style="color: #231f20">"Booked</span> <span style="color: #231f20">by</span> <span style="color: #231f20">touchONE</span> <span style="color: #231f20">system</span> <span style="color: #231f20">")</span> <span style="color: #231f20">will</span> <span style="color: #231f20">be displayed on the panel.</span>  
<span style="color: #231f20">Change</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">displayed</span> <span style="color: #231f20">organizer</span> <span style="color: #231f20">only</span> <span style="color: #231f20">works</span> <span style="color: #231f20">with</span> <span style="color: #231f20">Office</span> <span style="color: #231f20">365</span> <span style="color: #231f20">and</span> <span style="color: #231f20">Microsoft</span> <span style="color: #231f20">Exchange</span> <span style="color: #231f20">accounts.</span> <span style="color: #231f20">With</span> <span style="color: #231f20">G-Suite</span> <span style="color: #231f20">accounts,</span> <span style="color: #231f20">this</span> <span style="color: #231f20">replacement</span> <span style="color: #231f20">is not used.</span>
- <span style="color: #231f20">While creating a new meeting, it is necessary to enter the subject of the meeting. Under "</span><span style="color: #231f20">**Select subject for new meetings from**</span>** **<span style="color: #231f20">**the list**</span><span style="color: #231f20">" you can select whether the subject of the meeting is selected from the list set on this page (option "Yes") or whether the</span> <span style="color: #231f20">user will type it using the keyboard (option "No"). The default setting is "No". In the "Subject list", fill up to ten possible meeting</span> <span style="color: #231f20">subjects.</span> <span style="color: #231f20">The</span> <span style="color: #231f20">first</span> <span style="color: #231f20">item</span> <span style="color: #231f20">on</span> <span style="color: #231f20">the</span> <span style="color: #231f20">list</span> <span style="color: #231f20">is</span> <span style="color: #231f20">the</span> <span style="color: #231f20">default</span> <span style="color: #231f20">subject</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">meeting.</span> <span style="color: #231f20">This</span> <span style="color: #231f20">one</span> <span style="color: #231f20">is</span> <span style="color: #231f20">used</span> <span style="color: #231f20">even</span> <span style="color: #231f20">when</span> <span style="color: #231f20">the</span> <span style="color: #231f20">subject</span> <span style="color: #231f20">is</span> <span style="color: #231f20">entered</span> <span style="color: #231f20">using</span> <span style="color: #231f20">the</span> <span style="color: #231f20">keyboard. If you select a keyboard entry and the default meeting subject is not filled here, you will always need to enter the</span> <span style="color: #231f20">subject</span> <span style="color: #231f20">using the keyboard when booking</span> <span style="color: #231f20">a room.</span>
- <span style="color: #231f20">Tap</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Save**</span><span style="color: #231f20">"</span> <span style="color: #231f20">to</span> <span style="color: #231f20">save</span> <span style="color: #231f20">changes</span> <span style="color: #231f20">and</span> <span style="color: #231f20">apply</span> <span style="color: #231f20">them</span> <span style="color: #231f20">to</span> <span style="color: #231f20">the</span> <span style="color: #231f20">whole</span> <span style="color: #231f20">reservation</span> <span style="color: #231f20">suite.</span>

Continue with the [Languages of user interface](https://cue.atlassian.net/wiki/spaces/TOA/pages/234193451).