---
title: "Upgrading firmware"
canonical: "https://docs.cuesystem.com/space/TOA/234193902/Upgrading%20firmware"
format: markdown
---
- <span style="color: #231f20">Select</span> <span style="color: #231f20">„</span><span style="color: #231f20">**Basic**</span>** **<span style="color: #231f20">**setup**</span>** **<span style="color: #231f20">**/**</span>** **<span style="color: #231f20">**Firmware**</span>** **<span style="color: #231f20">**update**</span><span style="color: #231f20">"</span> <span style="color: #231f20">to</span> <span style="color: #231f20">update</span> <span style="color: #231f20">the</span> <span style="color: #231f20">firmware</span> <span style="color: #231f20">online</span> <span style="color: #231f20">for</span> <span style="color: #231f20">all</span> <span style="color: #231f20">units</span> <span style="color: #231f20">in</span> <span style="color: #231f20">the</span> <span style="color: #231f20">reservation</span> <span style="color: #231f20">suite.</span>
- <span style="color: #231f20">Here</span> <span style="color: #231f20">you</span> <span style="color: #231f20">can</span> <span style="color: #231f20">check</span> <span style="color: #231f20">the</span> <span style="color: #231f20">availability</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">newer</span> <span style="color: #231f20">firmware</span> <span style="color: #231f20">using</span> <span style="color: #231f20">the</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Check**</span>** **<span style="color: #231f20">**for**</span>** **<span style="color: #231f20">**new**</span>** **<span style="color: #231f20">**firmware**</span><span style="color: #231f20">"</span> <span style="color: #231f20">button.</span> <span style="color: #231f20">The</span> <span style="color: #231f20">touchONE-manager</span> <span style="color: #231f20">now checks on the my.cuesystem.com update server whether a newer firmware is available. If the firmware update for</span> the <span style="color: #231f20">touchONE-manager</span> <span style="color: #231f20">is</span> <span style="color: #231f20">available,</span> <span style="color: #231f20">information</span> <span style="color: #231f20">about</span> <span style="color: #231f20">it</span> <span style="color: #231f20">will</span> <span style="color: #231f20">be</span> <span style="color: #231f20">displayed.</span>
- <span style="color: #231f20">To update the firmware in the whole reservation suite, tap the "</span><span style="color: #231f20">**Update firmware in the whole reservation suite**</span><span style="color: #231f20">" button. This sends</span> a <span style="color: #231f20">command</span> <span style="color: #231f20">to</span> <span style="color: #231f20">all</span> <span style="color: #231f20">reservation</span> <span style="color: #231f20">suite</span> <span style="color: #231f20">units</span> <span style="color: #231f20">to</span> <span style="color: #231f20">check</span> <span style="color: #231f20">on</span> the <span style="color: #231f20">CUE</span> <span style="color: #231f20">update</span> <span style="color: #231f20">server</span> <span style="color: #231f20">whether</span> <span style="color: #231f20">the</span> <span style="color: #231f20">newer</span> <span style="color: #231f20">firmware</span> <span style="color: #231f20">is</span> <span style="color: #231f20">available</span> <span style="color: #231f20">and</span> <span style="color: #231f20">if</span> <span style="color: #231f20">so,</span> <span style="color: #231f20">download</span> <span style="color: #231f20">it</span> <span style="color: #231f20">and</span> <span style="color: #231f20">update</span> <span style="color: #231f20">it.</span>
- <span style="color: #231f20">If</span> <span style="color: #231f20">the</span> <span style="color: #231f20">latest</span> <span style="color: #231f20">firmware</span> <span style="color: #231f20">is</span> <span style="color: #231f20">installed</span> <span style="color: #231f20">in</span> <span style="color: #231f20">touchONE-manager,</span> <span style="color: #231f20">the</span> <span style="color: #231f20">following</span> <span style="color: #231f20">screen</span> <span style="color: #231f20">will</span> <span style="color: #231f20">appear.</span>
- <span style="color: #231f20">Because</span> <span style="color: #231f20">it</span> <span style="color: #231f20">is</span> <span style="color: #231f20">possible</span> <span style="color: #231f20">that</span> <span style="color: #231f20">some</span> <span style="color: #231f20">other</span> <span style="color: #231f20">units</span> <span style="color: #231f20">do</span> <span style="color: #231f20">not</span> <span style="color: #231f20">have</span> <span style="color: #231f20">the</span> <span style="color: #231f20">latest</span> <span style="color: #231f20">firmware,</span> <span style="color: #231f20">it</span> <span style="color: #231f20">is</span> <span style="color: #231f20">recommended</span> <span style="color: #231f20">that</span> <span style="color: #231f20">you</span> <span style="color: #231f20">check</span> <span style="color: #231f20">and</span> <span style="color: #231f20">update</span> the <span style="color: #231f20">firmware</span> <span style="color: #231f20">in</span> <span style="color: #231f20">all</span> <span style="color: #231f20">the</span> <span style="color: #231f20">other</span> <span style="color: #231f20">units</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">reservation</span> <span style="color: #231f20">suite</span> <span style="color: #231f20">using</span> <span style="color: #231f20">the</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Update**</span>** **<span style="color: #231f20">**firmware**</span>** **<span style="color: #231f20">**in**</span>** **<span style="color: #231f20">**the**</span>** **<span style="color: #231f20">**whole**</span>** **<span style="color: #231f20">**reservation**</span>** **<span style="color: #231f20">**suite**</span><span style="color: #231f20">"</span> <span style="color: #231f20">button.</span>

> ⚠️ If the units in the reservation suite do not have access to the touchONE update server, you must manually update the firmware in each unit using the firmware file. The procedure is described in the [touchONE Units Admin Web](https://cue.atlassian.net/wiki/spaces/ADMINWEB/pages/274825231) chapter and is similar as in all the reservation system units.