---
title: "Configuration backup and restore"
canonical: "https://docs.cuesystem.com/space/TOA/234193925/Configuration%20backup%20and%20restore"
format: markdown
---
<span style="color: #231f20">From</span> <span style="color: #231f20">firmware</span> <span style="color: #231f20">version</span> <span style="color: #231f20">14,</span> <span style="color: #231f20">it</span> <span style="color: #231f20">is</span> <span style="color: #231f20">possible</span> <span style="color: #231f20">to</span> <span style="color: #231f20">save</span> <span style="color: #231f20">and</span> <span style="color: #231f20">restore</span> <span style="color: #231f20">touchONE-manager</span> <span style="color: #231f20">/</span> <span style="color: #231f20">the</span> <span style="color: #231f20">entire</span> <span style="color: #231f20">reservation</span> <span style="color: #231f20">suite</span> <span style="color: #231f20">configuration</span> <span style="color: #231f20">using</span> <span style="color: #231f20">a</span> <span style="color: #231f20">backup</span> <span style="color: #231f20">file. </span>

## Backup

- <span style="color: #231f20">To</span> <span style="color: #231f20">create</span> <span style="color: #231f20">a backup</span> <span style="color: #231f20">file,</span> <span style="color: #231f20">select "</span><span style="color: #231f20">**Backup**</span>** **<span style="color: #231f20">**/ Restore**</span><span style="color: #231f20">"</span> <span style="color: #231f20">and</span> <span style="color: #231f20">then click</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Backup**</span><span style="color: #231f20">".</span>

- <span style="color: #231f20">If</span> <span style="color: #231f20">you</span> <span style="color: #231f20">want</span> <span style="color: #231f20">to</span> <span style="color: #231f20">save</span> <span style="color: #231f20">the</span> <span style="color: #231f20">IP</span> <span style="color: #231f20">settings</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">touchONE-manager</span> <span style="color: #231f20">(including</span> <span style="color: #231f20">proxy</span> <span style="color: #231f20">settings</span> <span style="color: #231f20">and</span> <span style="color: #231f20">security</span> <span style="color: #231f20">settings</span> <span style="color: #231f20">802.1x</span> <span style="color: #231f20">incl.</span> <span style="color: #231f20">certificates)</span> <span style="color: #231f20">in</span> <span style="color: #231f20">the</span> <span style="color: #231f20">backup</span> <span style="color: #231f20">file,</span> <span style="color: #231f20">tick</span> <span style="color: #231f20">the</span> <span style="color: #231f20">appropriate</span> <span style="color: #231f20">checkbox.</span>
- <span style="color: #231f20">You</span> <span style="color: #231f20">will</span> <span style="color: #231f20">create</span> <span style="color: #231f20">a</span> <span style="color: #231f20">**backup**</span>** **<span style="color: #231f20">**file**</span> <span style="color: #231f20">using</span> <span style="color: #231f20">the</span> <span style="color: #231f20">"Backup"</span> <span style="color: #231f20">button.</span> <span style="color: #231f20">Once</span> <span style="color: #231f20">created,</span> <span style="color: #231f20">the</span> <span style="color: #231f20">backup</span> <span style="color: #231f20">file will automatically be downloaded to your computer and saved to the downloaded file folder. The name of this file is in the</span> <span style="color: #231f20">"ReservationSuiteName_date_time.backup" format. The file is encrypted and protected using a password to access the reservation</span> <span style="color: #231f20">suite administration. Therefore keep your current password in a safe place, as without a password the configuration can not be</span> <span style="color: #231f20">restored.</span>

## Restore

- <span style="color: #231f20">To</span> <span style="color: #231f20">**restore**</span>** **<span style="color: #231f20">the</span> <span style="color: #231f20">configuration</span> <span style="color: #231f20">from</span> <span style="color: #231f20">the</span> <span style="color: #231f20">file,</span> <span style="color: #231f20">select</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Backup**</span>** **<span style="color: #231f20">**/**</span>** **<span style="color: #231f20">**Restore**</span><span style="color: #231f20">"</span> <span style="color: #231f20">and</span> <span style="color: #231f20">then</span> <span style="color: #231f20">click</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Restore**</span><span style="color: #231f20">".</span>
- <span style="color: #231f20">Then</span> <span style="color: #231f20">press</span> <span style="color: #231f20">the</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Select**</span>** **<span style="color: #231f20">**a**</span>** **<span style="color: #231f20">**backup**</span>** **<span style="color: #231f20">**file**</span><span style="color: #231f20">"</span> <span style="color: #231f20">button</span> <span style="color: #231f20">and</span> <span style="color: #231f20">choose</span> <span style="color: #231f20">the</span> <span style="color: #231f20">backup</span> <span style="color: #231f20">file</span> <span style="color: #231f20">for</span> <span style="color: #231f20">your</span> <span style="color: #231f20">reservation</span> <span style="color: #231f20">suite</span> <span style="color: #231f20">on</span> <span style="color: #231f20">your</span> <span style="color: #231f20">computer.</span>

![image](media://a8eed0ce-577a-4cd2-aa43-fbb8553973e2)

- <span style="color: #231f20">In</span> <span style="color: #231f20">the</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Password**</span><span style="color: #231f20">"</span> <span style="color: #231f20">field,</span> <span style="color: #231f20">enter</span> <span style="color: #231f20">the</span> <span style="color: #231f20">password</span> <span style="color: #231f20">for</span> <span style="color: #231f20">access</span> <span style="color: #231f20">to</span> <span style="color: #231f20">the</span> <span style="color: #231f20">reservation</span> <span style="color: #231f20">suite</span> <span style="color: #231f20">(valid</span> <span style="color: #231f20">at</span> <span style="color: #231f20">the</span> <span style="color: #231f20">moment</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">backup</span> <span style="color: #231f20">file</span> <span style="color: #231f20">creation).</span>
- <span style="color: #231f20">Then</span> <span style="color: #231f20">confirm</span> <span style="color: #231f20">the</span> <span style="color: #231f20">restoration</span> <span style="color: #231f20">with</span> <span style="color: #231f20">the</span> <span style="color: #231f20">"</span><span style="color: #231f20">**Restore**</span><span style="color: #231f20">"</span> <span style="color: #231f20">button.</span> <span style="color: #231f20">The</span> <span style="color: #231f20">restoration</span> <span style="color: #231f20">takes</span> <span style="color: #231f20">about</span> <span style="color: #231f20">60</span> <span style="color: #231f20">seconds.</span>
- <span style="color: #231f20">If</span> <span style="color: #231f20">you</span> <span style="color: #231f20">need</span> <span style="color: #231f20">to</span> <span style="color: #231f20">restore</span> <span style="color: #231f20">the</span> <span style="color: #231f20">configuration</span> <span style="color: #231f20">of</span> <span style="color: #231f20">the</span> <span style="color: #231f20">new</span> <span style="color: #231f20">touchONE-manager</span> <span style="color: #231f20">unit</span> <span style="color: #231f20">(where</span> <span style="color: #231f20">the</span> <span style="color: #231f20">reservation</span> <span style="color: #231f20">suite</span> <span style="color: #231f20">has</span> <span style="color: #231f20">not</span> <span style="color: #231f20">been</span> <span style="color: #231f20">created</span> <span style="color: #231f20">yet, i.e.</span> <span style="color: #231f20">a</span> <span style="color: #231f20">unit</span> <span style="color: #231f20">with</span> <span style="color: #231f20">the</span> <span style="color: #231f20">factory</span> <span style="color: #231f20">default</span> <span style="color: #231f20">setting),</span> <span style="color: #231f20">select</span> <span style="color: #231f20">"Restore"</span> <span style="color: #231f20">on</span> <span style="color: #231f20">the</span> <span style="color: #231f20">home</span> <span style="color: #231f20">screen.</span> <span style="color: #231f20">Then</span> <span style="color: #231f20">follow</span> <span style="color: #231f20">the</span> <span style="color: #231f20">procedure</span> <span style="color: #231f20">above.</span>