---
title: "Using analytics"
canonical: "https://docs.cuesystem.com/space/TOA/234193954/Using%20analytics"
format: markdown
---
Analyzing the statistics of room usage is one of the main features of the touchONE-manager unit. With it, you will get decision-making data regarding the efficiency of room usage, which can help you to plan the appropriate numbers and types of rooms.
## Access analytics
To access Analytics, tap the "Analytics" button placed on the home page.
It will open the page with Analytics functions.
## Set filters and evaluate
In the leftmost field, you can select the time period for obtaining statistics data.
Here you can
- Select some predefined time periods ("Current week", "Last month"etc.)
- Select "User choice" and set the custom time period defined in the items "From" and "To".
You can also use a day filter. In this case, only statistical data from selected days will be evaluated (for example just from working days, as shown in the picture above).
Then tap "**Evaluate**".
> ℹ️ At that point, the touchONE-manager will read data from all units and display the basic analytics table.
## Show details
If you click "**Show**** ****details**", you will see some other parameters and the trend-over-time graphs.
The following parameters are evaluated:
| Name | Description | Unit |
| --- | --- | --- |
| Meeting count | The total number of meeting in a given time period | - |
| Average planned room usage | 100 * sum of planned duration of all meetings / (working hours per day * number of days) | % |
| Average real room usage | 100 * sum of real duration of all meetings / (working hours per day * number of days) | % |
| Average meeting count per day | The total number of meetings in a given time period / number of days | - |
| Total planned meeting duration | The sum of planned duration of all meetings | hour:min |
| Total real meeting duration | The sum of real duration of all meetings | hour:min |
| Average planned meeting duration | The sum of planned duration of all meetings / the total number of meetings in a given time period | hour:min |
| Average real meeting duration | The sum of real duration of all meetings / the total number of meetings in a given time period | hour:min |
| Share of meetings reserved from panel | 100 * number of meetings created using reservation system panels / the total number of meetings in a given time period | % |
| Share of meetings ended on plan | 100 * total number of meetings finished as planned / the total number of meetings in a given time period | % |
| Share of meetings finished from panel | 100 * total number of meetings finished earlier from reservation system panels / the total number of meetings in a given time period | % |
| Share of meetings extended from panel | 100 * total number of meetings extended using reservation system panels / the total number of meetings in a given time period | % |
| Share of unconfirmed meetings | 100 * total number of unconfirmed meetings canceled automatically by reservation system panels / the total number of meetings in a given time period | % |
## Analytics parameters
If you tap the "**Settings**" button, you can set some parameters for analytics evaluation.
In the item "**Working**** ****hours**** ****daily**" you can select the daily working time for a calculation of the room usage in percent. This value states how many working hours a day is considered 100%.
The "**First**** ****day**** ****of**** ****week**" and "**First**** ****week**** ****of**** ****year**" items enable you to customize your calendar habits – i.e. which day of the week is displayed as the first and how weeks are numbered. The default setting is "Monday" and "First week with min. 4 days".
Tap "**OK**" to confirm changes.
## Data export
You can also export the statistical data to a **CSV **(Comma-separated values) file. All available meeting data from the rooms managed by the reservation system will be exported to this file.
For export, click the "**Export CSV**" button at the top right. Once created, the CSV file will automatically be downloaded to your computer and saved to the downloaded file folder. The name of this file is in the format "ReservationSuiteName_statistics_date_time.csv".
## Evaluate data
You can then evaluate the data from this file with any analytic tools such as Microsoft Excel.
To import CSV file to Excel (version 2016), we recommend the following steps:
- Create a new empty workbook
- On the "Data" tab, select "From Text / CSV"
- Choose CSV file
- In the next window, verify the format in which the data will be imported and confirm with "Load".