---
title: "Units"
canonical: "https://docs.cuesystem.com/space/TOCSG/274532083/Units"
format: markdown
---
In this section, you can manage the reservation interfaces (touchONE-desk-55) connected to the touchONE-concentrator. Interfaces cannot be added manually using the web interface, but it is necessary to scan real units connected to the network. That means before starting unit management it is necessary to connect all reservation interfaces to the same network as touchONE-concentrator.

Important notes:

- All desk interfaces and touchONE-concentrator must be connected to the same network.
- All managed units must be connected and online before you start scanning and editing.
- Only interfaces in the factory default state can be scanned. Interfaces connected to the other reservation suite can not be scanned and added to another suite. First, they must be deleted from the reservation suite where they are connected. In other words, if connected, the interface cannot be stolen by other touchONE-concentrator.
- If you delete the unit (desk interface) from the list, the desk interface is set to Factory default state automatically (if the interface is online). If the interface is offline, the unit is deleted from touchONE-concentrator internal memory, and then it is necessary to set the desk interface to factory default state using desk interface website.

To add or edit units, click on the menu “**Units**” button. A list of units is displayed. You can add units using the “**Add**“ button, change the unit parameters using the “**Edit**“ button or delete the unit using the “**Delete**“ button.

![image](media://8df7afb0-3a36-4aa1-98fe-aa17f012b367)

Use the “**Add**“ button to scan connected units (desk interfaces). All units, which are online and are not connected to other touchONE-concentrator, are displayed in the following list. Check units you want to add and click “**Add**”. If you want to refresh the scan, e.g. after connecting another new unit, tap the “**Refresh**“ button.

Selected units were added to the unit list.

In the column “Online” the list displays unit connection status

- **Green **means online
- **Red **means offline.

![image](media://4e15f9e5-fd3b-4572-ba86-ce0dc4714e27)

Alternatively, you can add units manually by pressing the “**Add unit by hostname**“ button and entering the hostname of the unit. The hostname is derived from the magic name and can be found in the admin web of the unit. The hostname entered to the touchONE-concentrator may need to be followed by the name of the domain, where a unit is located (fully qualified domain name), depending on the network organization.

![image](media://f88ba099-12d6-4bf5-95a5-ca9e261b06fc)

After you have added units to the configuration, you can edit them. Tap the “**Edit**“ button to open a unit pop-up window.

![image](media://a470e8a9-339e-42a1-a6b9-5eeec704ae58)

This window allows to:

- Change the “Magic name” of the desk interface. The “Magic name“ is read from the unit. For units in factory state, a magic name is a combination of product name and serial number. If you change the “Magic name”, the new one is stored in the unit after the press of “Save“. That means if you scan the unit again, a new magic name will be displayed. It is recommended to set “Magic name“ to name which identifies the workplace, e.g. Sales Desk 01,  Support Desk A, etc.
- Set “Resource” used on the given workplace (desk interface). The procedure for adding resources was described in the section “Resources”.
- Check “Beep on button enabled“ if you want to confirm the interface button pressed by a beep.
- “Beep Volume“ can be set in the range from 10% to 100%.

The window displays the current Mac address, IP settings, product name, firmware version, and serial number of the edited unit. These values cannot be edited.

Tap “**Save**” to save changes and apply them to the unit settings. After the “Save” procedure, all data are stored in the touchONE-concentrator as well as in the given interface (if online).

The basic configuration of the reservation suite is now complete.

![image](media://e5194c7d-6f23-4306-85aa-359fd1af97e0)

You can continue to set the touchONE-concentrator unit itself (IP settings, date and time, etc.) using the [Admin web](/space/TOUAW).