---
title: "Backup and restore"
canonical: "https://docs.cuesystem.com/space/TOCSG/275218635/Backup%20and%20restore"
format: markdown
---
From firmware version 20, it is possible to save and restore the whole reservation suite configuration stored in the touchONE-concentrator using a backup file.

## Backup

To create a backup file, click the “Backup“ button. The following pop-up window opens.

![image](media://59c333cf-7c99-4ad4-ad12-e75cd758a3ce)

If you want to save the IP settings of the touchONE-concentrator (including proxy settings and security settings 802.1x incl. certificates) in the backup file, tick the appropriate checkbox. You will create a backup file using the “**Download backup**” button. Once created, the backup file will automatically be downloaded to your computer and saved to the downloaded file folder. The name of this file is in the “ReservationSuiteName_date_time.backup” format. 

> ℹ️ The file is encrypted and protected using a password to access the reservation suite administration. Therefore keep your current password in a safe place, as without a password the configuration can not be restored.

## Restore

To restore the configuration from the file, click the “Restore“ button.

![image](media://40e38f15-efaf-44fc-bfc3-86e7a1eae911)

Then press the “**Choose file**” button and choose the backup file for your reservation suite on your computer.

In the “Password” field, enter the password for access to the reservation suite (valid at the moment of the backup file creation). If you want to restore the IP settings of the touchONE-concentrator (including proxy settings and security settings 802.1x incl. certificates) from the backup file, tick the appropriate checkbox.

Then confirm the restoration with the “**Restore from backup**” button. The restoration takes about 60 seconds and then the unit is reset.