---
title: "Introduction"
canonical: "https://docs.cuesystem.com/space/TOCSG/275415055/Introduction"
format: markdown
---
## Description

This administration method is based on using **touchONE-concentrator** unit equipped with the admin web application. This way can be used only for reservation interfaces setup. All setup data is then stored in the touchONE-concentrator unit.

The touchONE is a meeting room and workplace reservation system. For workplace booking, the touchONE-desk-55 interfaces are used. These interfaces are installed on a workplace desk and show their state. The touchONE-concentrator unit communicates with calendar servers and makes it possible to manage centrally all reservation desk units using a web browser. Each touchONE-concentrator unit can serve for up to 100 desk interfaces touchONE-desk-55.

The following picture describes how workplace reservation works.

![image](media://89ad4531-0ebb-401c-8a32-ddcb7333fd7a)

The desk interfaces provide the following information:

- Showing whether the particular workplace is occupied or available, which is indicated by a large indicator - green for a free workplace and red for an occupied one.
- It is possible to reserve the workplace for the next available time in the calendar.
- If a workplace is reserved, it is possible to finish reservation directly from the interface
- If a workplace is free, it is possible to reserve a workplace directly from the interface (unless another reservation is scheduled afterward).

All units are connected to Ethernet. Desk interfaces communicate with the data concentrator unit only. The data concentrator unit serves for system setup and it communicates with calendar servers. All desk interfaces are connected using one-cable Ethernet delivering data and power supply. touchONE-app allows to reserve desk from iOS or Android mobile device. The desk is identified by QR code and the user is identified by credentials stored in the mobile device. After reservation, the desk is reserved in an appropriate calendar and the interface goes to an occupied state.

The touchONE-concentrator cooperates with the following servers or services where the room calendars are saved:

- Microsoft Exchange Server 2007, 2010, 2013, 2016. Exchange Web Services (EWS) is used for communication with the Exchange server.
- Microsoft Office 365 subscription (any Business, Education, Enterprise, or Government plan with Exchange Online service and with support of resource/room mailboxes; home and personal plans are not supported). Microsoft Graph platform is used for communication with Office 365 servers.

It is therefore also possible to use the default applications of these services to make a workplace reservation (Outlook, web interface, mobile applications).

For easy administration of touchONE-desk-55 units, these units are linked to a group called **reservation suite**. The entire reservation suite is centrally managed through the web interface of the touchONE-concentrator unit. The touchONE-concentrator must be plugged into the same LAN as the other units of the reservation suite.

The procedure for setup uses a web interface as described in this guide.

## Requirements

General requirements for touchONE reservation system are described [here](https://cue.atlassian.net/wiki/spaces/TOSR).

Important notes:

- The touchONE-concentrator must be connected to the same local area network as all desk interfaces touchONE-desk-55.
- touchONE-desk-55 units require PoE power supply.
- Following ports must be enabled on the local area network for communication between data concentrator and desk interfaces:
  - TCP unicast on port 53128
  - UDP unicast on port 53129
  - UDP broadcast on port 33333.

> Macro (excerpt)
> 
> ## Setup procedure
> 
> In order to set the workplace reservation system, it is necessary to perform the following steps:
> 
> 1. Prepare accounts on Microsoft Office 365 or Exchange 2007/2010/2013/2016. The procedure for setting up specific types of servers is described in the following documents.  
> - [Microsoft 365 Setup Guide](https://docs.cuesystem.com/space/M3SG)  
> - [MS Exchange Setup Guide](https://docs.cuesystem.com/space/MESSG)
> 2. Do the basic setup of the touchONE-concentrator unit (IP settings, date, and time).
> 3. Create a reservation suite.
> 4. Set the servers, accounts, timetables, and resources.
> 5. Scan and add reservation interfaces to the reservation suite configuration. All reservation interfaces must be connected and online to provide this step.
> 
> The touchONE-concentrator unit is managed using the [Admin Web](https://docs.cuesystem.com/space/TOUAW). There you can do the following:
> 
> - Setup the touchONE-concentrator unit (IP address, date and time, etc.)
> - Create a reservation suite
> - Manage a list of servers, accounts, timetables, and resources
> - Manage list of touchONE desk interfaces connected to the reservation suite
> - Setting up the resource and touchONE units parameters
> - Etc.
> 
> The Admin Web pages are available in the English language only.