---
title: "Domains and DNS records"
canonical: "https://docs.cuesystem.com/space/TOSSAASD/803962954/Domains%20and%20DNS%20records"
format: markdown
---
For CUE Solution you need to have several domains. Firstly, **user domains** are needed and known (those that the user enters in the browser address bar). Next, domains that are **service domains** are needed, the user does not need to know anything about them, but they are needed technologically for the system to work properly. **Public DNS records** must be made for these domains so that the domains can be accessed from the Internet.

> Macro (toc)

# User domains

These are the domains that the user needs to know because they type them into the browser address bar to run a particular frontend application:

| **Domain example** | **Description** | **Purpose** |
| --- | --- | --- |
| <span style="color: #0747a6">***cueadmin***</span><span style="color: #0747a6">*.yourdomain.topdomain*</span> | URL for administration using CUE Admin front-end | ADMIN |
| <span style="color: #0747a6">***cueassist***</span><span style="color: #0747a6">*.yourdomain.topdomain*</span> | URL for user reservation using CUE Assist front-end | ASSIST |
| <span style="color: #0747a6">***cuenavi***</span><span style="color: #0747a6">*.yourdomain.topdomain*</span> | URL for user navigation using CUE Navigation front-end | NAVIGATION |

User domains can either be on **your second-level domain**, or we can provide them to you on our second-level domain <span style="color: #0747a6">**cuesystem.cloud**</span>. 

### Example of user domains on second-level domain <span style="color: #0747a6">cuesystem.cloud</span>

> Macro (excerpt)
> 
> We, as a SaaS operator, can provide you with the second-level domain <span style="color: #0747a6">**cuesystem.cloud**</span>. If you decide to use this domain, you don't have to worry about DNS records, we will handle the records within SaaS.

| **Domain example** | **DNS record** | **Purpose** |
| --- | --- | --- |
| <span style="color: #0747a6">***contoso-admin***</span><span style="color: #0747a6">*.cuesystem.cloud*</span> | No customer action is required | ADMIN |
| <span style="color: #0747a6">***contoso-assist***</span><span style="color: #0747a6">*.cuesystem.cloud*</span> | No customer action is required | ASSIST |
| <span style="color: #0747a6">***contoso-navi***</span><span style="color: #0747a6">*.cuesystem.cloud*</span> | No customer action is required | NAVIGATION |

### Example of user domains on your second-level domain

In the examples, the fictitious company CONTOSO is used.

> Macro (excerpt)
> 
> To use your second-level domain, your IT administrators must **resolve the DNS record for that third-level domain to the IP address of our server**. We will provide you with the IP address of the server after the order.

| **Domain example** | **DNS record** | **Purpose** |
| --- | --- | --- |
| <span style="color: #0747a6">***admin***</span><span style="color: #0747a6">*.contoso.com*</span> | Must be done by the customer as domain owner | ADMIN |
| <span style="color: #0747a6">***assist***</span><span style="color: #0747a6">*.contoso.com*</span> | Must be done by the customer as domain owner | ASSIST |
| <span style="color: #0747a6">***navi***</span><span style="color: #0747a6">*.contoso.com*</span> | Must be done by the customer as domain owner | NAVIGATION |

# Service domains

Users do not need to know the service domains, they do not enter them in the browser address bar, but they are technologically necessary for the correct functionality of the system.

| Domain | Description | Purpose |
| --- | --- | --- |
| <span style="color: #0747a6">***cueapi***</span><span style="color: #0747a6">*.yourdomain.topdomain*</span> | URL for communication with touchONE and CUE units | API |
| <span style="color: #0747a6">***cueaddin***</span><span style="color: #0747a6">*.yourdomain.topdomain*</span> | URL used for Outlook reservation add-in CUE Addin | ADDIN |
| <span style="color: #0747a6">***cuekibana***</span><span style="color: #0747a6">*.yourdomain.topdomain*</span> | URL used for visualisation of analytics data | KIBANA |
| <span style="color: #0747a6">***cueelastic***</span><span style="color: #0747a6">*.yourdomain.topdomain*</span> | URL used for processing of analytics data | ELASTICSEARCH |
| <span style="color: #0747a6">***cuecalendar***</span><span style="color: #0747a6">*.yourdomain.topdomain*</span> | URL used for internal CUE Calendar server | CALENDAR |

Also, service domains can be either on your second-level domain or on our <span style="color: #0747a6">**cuesystem.cloud**</span> domain.

> ℹ️ If you want to use **your domains for user applications** and have **fewer domains to be managed by your IT department**, you can use our <span style="color: #0747a6">**cuesystem.cloud**</span> domain for service applications only. **So you can combine user domains on your second-level domain and service domains on our **<span style="color: #0747a6">**cuesystem.cloud**</span>** domain.**

### Example of service domains on second-level domain <span style="color: #0747a6">**cuesystem.cloud**</span>

> Macro (excerpt-include)



| **Domain example** | **DNS record** | **Purpose** |
| --- | --- | --- |
| <span style="color: #0747a6">***contoso-api***</span><span style="color: #0747a6">*.cuesystem.cloud*</span> | No customer action is required | API |
| <span style="color: #0747a6">***contoso-addin***</span><span style="color: #0747a6">*.cuesystem.cloud*</span> | No customer action is required | ADDIN |
| <span style="color: #0747a6">***contoso-kibana***</span><span style="color: #0747a6">*.cuesystem.cloud*</span> | No customer action is required | KIBANA |
| <span style="color: #0747a6">***contoso-elastic***</span><span style="color: #0747a6">*.cuesystem.cloud*</span> | No customer action is required | ELASTICSEARCH |
| <span style="color: #0747a6">***contoso-calendar***</span><span style="color: #0747a6">*.cuesystem.cloud*</span> | No customer action is required | CALENDAR |

### Example of service domains on your second-level domain

> Macro (excerpt-include)



| **Domain example** | **DNS record** | **Purpose** |
| --- | --- | --- |
| <span style="color: #0747a6">***api***</span><span style="color: #0747a6">*.contoso.com*</span> | Must be done by the customer as domain owner | API |
| <span style="color: #0747a6">***addin***</span><span style="color: #0747a6">*.contoso.com*</span> | Must be done by the customer as domain owner | ADDIN |
| <span style="color: #0747a6">***kibana***</span><span style="color: #0747a6">*.contoso.com*</span> | Must be done by the customer as domain owner | KIBANA |
| <span style="color: #0747a6">***elastic***</span><span style="color: #0747a6">*.contoso.com*</span> | Must be done by the customer as domain owner | ELASTICSEARCH |
| <span style="color: #0747a6">***calendar***</span><span style="color: #0747a6">*.contoso.com*</span> | Must be done by the customer as domain owner | CALENDAR |

# Necessary domains for individual functionalities

> Macro (excerpt-include)