---
title: "Service account creating"
canonical: "https://docs.cuesystem.com/space/ZSG/274531670/Service%20account%20creating"
format: markdown
---
> ℹ️ To create accounts, you must have administrator access to the Zimbra setup.

The procedure described below may differ slightly in various versions of Zimbra. Examples here are for the fictitious Contoso company.

1. Open the web pages of Zimbra Admin Console console and log in with your administrator account. The console URL is unique to your Zimbra and is known to the administrator.
  
2. Then select “Manage” and “Accounts”. Click on the “Settings” button and select “New”.
  
3. Enter a service account name (from this an email is created), e.g. “touchone” and last name, e.g. “touchONE”.
  
4. In the window, scroll down to the “Password” and “Time Zone Setup” sections. Choose a password for the service account and enter it twice. Uncheck the “Must change password” option. Then select your time zone and tap „Finish“ to create the new service account.